Editing a Finding and Notification

NOTE: Field names followed by an asterisk (*) are required.

Section

Field

Description

Finding Information

Group*

Read-only field

Facility*

Option to select a different facility (if more than one exists)

Priority*

Determines the finding for a message that contains multiple results. For example, a user might send a lab test that contains two findings: one with a red priority and the other with a yellow priority. If red is a higher priority than yellow, the overall finding for the message will be red.

Enter a number (1, 2, and so on) to indicate the priority of this finding. This field accepts a maximum of two digits; no alpha characters are allowed.

Active

Select this box to make the finding available. You can create several findings and activate/deactivate them as needed.

Finding Description*

Name of the finding; field can contain up to 50 alpha or numeric characters

Order

Determines in what order the finding displays in a drop-down list, such as the Finding drop-down in the Actionable Findings Desktop application.

Default

Select to designate as the default finding.

Require Readback

Select to have the system read the Finding Description using text-to-speech.

Escalation Options

Compliance Goal

The length of time (in minutes) before the Actionable Findings message is considered out of compliance.

Start backup at

Select an escalation level (1st, 2nd, 3rd, or End) to begin sending notifications to the backup contact

Continue to Primary

Select this check box to continue sending notifications to the primary contact after the backup contact has begun to receive them.

Embargo

Select this check box to allow this type of finding to be embargoed, or held, for the specified times.

Embargo Start Hour

Enter the two-digit hour of the day (with 00 indicating midnight and 23 indicating 11:00 PM) to begin embargoing the Actionable Findings messages.

Escalate Every (Minutes)

Enter the number of minutes between escalations.

End After (Minutes)

Enter the number of minutes after which escalation ends.

Weekend Embargo

Select this check box to apply the embargo hours to weekends as well as weekdays.

Embargo End Hour

Enter the hour of the day (with 00 indicating midnight and 23 indicating 11:00 PM) to end embargoing the Actionable Findings messages.

Integration Options

Document Only

Select this check box if you do not want to send notifications for messages with this finding.

Follow-Up

Enable/disable follow-up messages from mPower for customers with a PerfectServe integration.

Connect Live

Select from the following options for this finding:

None – Select this option if no request is to be sent to the agent.

Connect Live – Select this option to send a request to the agent to connect to the ordering clinician.

Deliver Live – Select this option to send a request to the agent  to deliver the message live.

Deliver Through Actionable Findings – Select this option to send a request to the agent to deliver the message through the Actionable Findings system.

Note: Connect Live is unavailable (grayed out) if the Document Only check box is selected.

FYI Notification

Select this check box to automatically close the message  after one notification has been sent to the primary notification device.

Enable Integration

Select this check box to make the findings information available in an integration.

NOTE: You must select this check box to enable any of the integration options.

Directory Synchronization Event and Notification Assignment

Notification Event

Select a notification event (Primary, Backup, Failsafe).

(This field is enabled only if the Enable Directory Synchronization option is set to On for the selected facility.)

Device

Select a communication device to use for the notification event.

(This field is enabled only if the Enable Directory Synchronization option is set to On for the selected facility.)