VUI Errors

VUI Errors are ones subscribers encounter when attempting to contact OCs or clinical teams.

 

 

Section

Link or Task

Description

Select

Institution Name

Select an institution from the list.

Group

Select a group from the list.

Subscriber

Select a subscriber from the list; or select All Subscribers.

Start Date

Click the calendar icon and select a beginning date for your search.

End Date

Click the calendar icon and select an end date for your search.

GO button

Click GO to view the VUI errors.

NOTE: You must enter a choice for all of the above fields before the GO button becomes available.

VUI Errors

Subscriber Name; Date/Time; Error Log

Read-only fields

Details

If details about an error are available, click the plus sign link to view error details. (If details about the error are not available,  the field is empty.)